| Distributor | Japan Industrial Design Association |
|---|---|
| Person in charge | Chairman 村田 智明（Murata Chiaki） |
| Address | 106-0032 5-17-1 Roppongi, Minato-ku, Tokyo |
| Phone number | 03‐3587‐6391 Reception Hours 10:00-17:00（Excluding Saturdays, Sundays, and holidays） ※If it is outside of our reception hours, please contact us via email. |
| Email address | jidasec@jida.or.jp |
| Homepage | https://www.jida.or.jp/ |
| Product selling price | Please refer to each sales page. |
| Additional fees other than the product price | ・Sales tax ・Shipping fee (Please refer to each product page) ・Handling fee (None) ・For events, etc. (None) |
| Payment Method | Credit Card Payment / Bank Transfer |
| Payment Schedule | ・Credit card payment: Payment is processed at the time of order placement. ・Bank transfer: Payment is required in advance. |
| Delivery Period for Goods | We will ship your order within 7 business days of the order date. (We will notify you if it takes longer due to backorders or other reasons.) For events, lectures, and similar occasions, the process is completed upon confirmation of payment. |
| Returns and Exchanges | Returns and exchanges are only accepted within 14 days of receiving the product. For defective products, we will cover the shipping costs. For returns or exchanges due to customer preference, the customer is responsible for shipping costs. For events, lectures, and similar activities, refunds are not available regardless of attendance. However, if an event is canceled for any reason, a refund will be issued. |